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Competitive
Intelligence Analyst
As a Competitive Intelligence Analyst I will use my
IT, Finance, and Strategic experience to deliver compelling,
actionable intelligence that will significantly increase net
revenues through a program of anticipating how competitors create,
promote, price, and deliver their products.
Selected
Achievements
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Researched and wrote a 68 page report on Consumer
Electronics and a 45 page report on Mobile
Electronics. Also wrote a 22 page report on the Retail
Industry that explored market dynamics, including key market
drivers, resulting in a deep understanding of both
industries
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Oversaw 100+ professionals, with five direct
reports, resulting in the President's Distinguished
Award.
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Designed, built, and implemented strategic and
tactical processes as a member of a High Performance Environment
project. Virtual teams established to facilitate consolidation
of Irving, TX and Roanoke, VA offices, resulting in annual cost
savings of $1,200,000.
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Restructured IT department by implementing
training programs and forming a team of analysts to perform
root-cause analysis, resulting in annual savings of
$450,000.
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Built and shared programmatic tools to automate
80% of application testing for home office and three regional
data centers, resulting in savings of $325,000 per
year.
Professional
Experience
Brencom, Arlington,
TX 02/03 to 09/07 Boutique
consulting firm specializing in business, financial, and
technology strategy.
Competitive/ Market Analyst
- Identified and analyzed Consumer Electronics industry
structure with emphasis on market trends and competitive forces
to target investment possibilities.
- Employed Porter's Four Corners analysis to assess the
strategies and capabilities of industry players engaged in
ongoing digital convergence, including Apple, Google, Microsoft,
and Nokia.
- Published newsletter on business strategy which focused on
industry analysis and competitive positioning, including Value
Chain analysis and SWOT assessments.
Business/ Technology
Consultant
- Prepared business and marketing plans for seed-stage and
emerging companies. Evaluated business plans for start-ups in
Enterprise Risk Management, E-Commerce, and Software market
segments.
- Assembled a team of business professionals, investment
sources, and executive advisors for a Think-Tank to
conceptualize, explore and capitalize on market opportunities.
- Actively advised entrepreneurs on business, financial, and
technology strategies. Performed SWOT analysis to strategically
position companies for outside funding.
- Assumed Chief Knowledge Officer position at client company.
Conducted market research to identify customer needs and create
go-to-market strategies.
Allstate Insurance, Irving,
TX 11/98 - 10/02 Leading
insurance company in the Fortune 100 with over $150 billion in
assets. Allstate insures more than 17 million households and
employs over 70,000 professionals.
Manager, Technology
Support
- Managed 18 direct reports, and 95 indirect reports to
provide Best In Class Technology Support for 35,000 clients
worldwide.
- Assisted senior management in developing, monitoring, and
reporting balanced scorecard results for Allstate's Technology
Support Center.
- Designed, built, and implemented strategic and tactical
processes as a member of Allstate's High Performance Environment
project. Virtual teams established to facilitate consolidation
of Irving, TX and Roanoke, VA offices, resulting in annual cost
savings of $1,200,000.
Sr. IT
Analyst
- Led team of eight for infrastructure, server, and
workstation support of 20,000 clients.
- Analyzed workflow processes. Designed, built, and
implemented programmatic tools to streamline and automate
software package distribution, saving over $325,000
annually.
- Proactively managed the delivery of software applications
nationwide using SMS, and batch tools.
Ajilon Consulting, Dallas,
TX 07/95 to 10/98 A leading
IT services firm with nearly 500 offices in 17 territories
throughout the world.
Information
Technology Consultant Consulted to: GTE,
SBC Communications, Texas Instruments
Network Support
- Responsible for installation, configuration, and
troubleshooting of Windows and Unix systems (Server and
Workstation). Proactively and remotely managed network
operations.
- Developed Knowledge Management System for systems analysis,
resulting in 25% increased problem resolution in 30% less time,
with estimated annual savings of $80,000.
- Project lead for Year 2000 compliance project at GTE's World
Headquarters.
- Interviewed, trained, and managed 14 technology
professionals for nationwide deployment of Windows.
- Conducted technical interviews for over 100 potential
candidates.
Education
and Professional Development
B.B.A. - Finance, The University Of Texas at Arlington
Society of Competitive Intelligence Professionals American
Marketing Association, D/FW AMA: Member Toastmasters
International: VP Education (Club), Past Area
Governor |